Legal resources for United States
Customer Privacy Policy
Visitor Privacy Policy
Effective Date: January 1, 2020
VISITOR PRIVACY POLICY
Amway Website Privacy/Cookie Notice
United States
This Website Privacy/Cookie Notice describes how Amway Corp., 7575 Fulton Street East, Ada, MI 49355 USA (hereinafter “Amway” or “we”) uses personal data collected or received from visitors (“Visitors”) of this website (“Website”). It also describes how we use personal data collected when you register as a Customer (“Customer”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices.
If you are an Amway Independent Business Owner (“IBO”), please read our IBO Privacy Notice, which includes information about how we process your personal data when you are logged in on the Website as an IBO.
How We Collect or Receive Personal Data from You When you Visit the Website
Amway collects personal data from you through your use of the Website in various ways.
You may choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of the Website, for example, Amway e-mail addresses, telephone numbers or online forms.
Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.
We also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. We do not enable third parties to place cookies on your device. As long as you do not log on to our services, your data is anonymous, and we cannot link any provided information to you. The table below provides an overview of the cookies we use and why we use them.
- The following cookies are essential for our website to function.
| Cookie name | Purpose
|
| ASP.NET_SessionId, s_cc, s_fid, TLTHID, TLTSID, TLTUID
|
These cookies are used for tracking, session control and cart operation. |
| rxVisitor, rxvt | These cookies are used for performance improvement and quality control of the service.
|
| s_invisit, s_ppv, s_ppvl, s_vnum, utag_main
|
These cookies are used in order to collect information about the visitors’ use of our websites and additional functions, including polls, advertising, statistics, chatting with a bot or representative, clickstream data and activity on the website. Information includes the number of visitors to the site, where visitors have come from and which pages they have viewed. All data collected via these cookies is anonymous and not user specific until a user logs in as IBO or Customer. |
- The following cookies are not essential for our website to function and are generally used to provide, maintain and improve our services.
| Cookie name
|
Purpose |
| dtCookie, dtLatC, dtPC, dtSa,
|
These cookies are used for performance improvement and quality control of the service. |
| _fbp, _ga, _gat_gtag_UA_#########_1, _gid, _hjDonePolls, _hjIncludedInSample, _hjMinimizedPolls, _hjShownFeedbackMessage, gs_p_GSN-479244-O, gs_u_GSN-479244-O, gs_v_GSN-479244-O | These cookies are used in order to collect information about the visitors’ use of our websites and additional functions, including polls, advertising, statistics, chatting with a bot or representative, clickstream data and activity on the website. Information includes the number of visitors to the site, where visitors have come from and which pages they have viewed. All data collected via these cookies is anonymous and not user specific until a user logs in as IBO or Customer. |
You may disable cookies in your browser’s settings (e.g., under the “Preferences” or “Internet Options” features of your browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies. For detailed information on how to manage or delete cookies, visit http://www.allaboutcookies.org/.
The Types of Personal Data We Collect From Visitors
Through the cookies listed above under the section “How We Collect or Receive Personal Data from You” we collect information regarding your website usage, IP-address, browser type and operating system. Also, in order to process your online purchases, we may collect your payment information and information relating to your product preferences and purchasing behavior.
In addition, through the communications channels made available on the Website’s “Contact Us” webpage, we collect your contact details, such as your name, email address, address, telephone number and fax number. We also process information about calls you make to our call centers (e.g., a recording of the call). You may also voluntarily provide other data that is related to you in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.
How We Collect or Receive Personal Data from You When You Are Registering as a Customer
Amway collects and receives personal data from its Customers in various ways.
We collect personal data from you when you register as a Customer on our websites. You may also choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of our websites, for example, Amway e-mail addresses, telephone numbers or online forms.
We also receive personal data of our Customers from the IBOs with whom the concerned Customers have an existing relationship (such as when Customers have bought Amway products from the IBO).
The Types of Personal Data We Collect From Customers
If you are registering as a Customer directly with Amway, we collect the following personal data from you:
- Contact information (e.g., name, postal or e-mail address, fax number and phone number);
- Date of birth;
- Login Information incl. Username, Connect ID and Password;
- Payment information (e.g., bank account or credit card numbers);
- Product preferences, purchasing habits, purchasing history and spending behavior
- Information about calls you make to our call centers (e.g., a recording of the call); and
- Communication preferences.
In addition, when you communicate with us through various communications channels, we collect your contact details, such as your name, email address, address, telephone number and/or fax number. You may also voluntarily provide other data that is related to you in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.
How We Process the Personal Data We Collect
We only process your personal data to the extent it is necessary (i) for the performance of your agreement with us or in order to take steps at your request prior to entering into an agreement with us; or (ii) to comply with our legal obligations.
Therefore, we process the personal data we obtain about you to:
- Manage your registration as a Customer;
- Create and manage your online account;
- Address your comments or inquiries
- Process your orders of products or services;
- Communicate with you;
- Bring you in contact with your IBOs (including providing your name, address, telephone number or e-mail address, purchases and purchasing history to your IBO);
- Operate, evaluate and improve our services and facilitate your use of our websites;
- Perform accounting, auditing, billing and collection activities;
- Comply with applicable legal requirements, industry standards and our policies.
- Operate, evaluate and improve our services; and
- Prevent and protect us and others against fraud, unauthorized transactions, claims and other liabilities.
How We Share Personal Data
Amway does not sell, rent or trade your personal data. Amway does share your personal data with:
- Entities within the Amway group to whom it is reasonably necessary or desirable for Amway to disclose personal data to allow Amway to co-ordinate the above-mentioned purposes with those group entities, and to allow Amway to use shared group resources so that we can provide registration and website services to you;
- IBOs, to allow communication regarding products, services and orders relating to the Amway Business;
- Providers of Infrastructure- or Platform- or Software-as-a-Service solutions, software development services, information system maintenance services, record management services. This allows Amway to provide relevant website functionality to Customers and Visitors; and
- Government authorities or other third parties, to comply with our legal obligations as well as the legal obligations of our subsidiaries and affiliates, if required by law or reasonably necessary to protect the rights, legal interests, property or safety of others or ourselves.
This is a fundamental part of Amway’s business model and allows Amway to co-ordinate its relationship with you; consent is not required to carry out the above-mentioned transfers. Amway does not receive any consideration for personal information and those who receive your personal information from Amway must not sell.
Data Transfers
We transfer the personal data we collect about you to entities within the Amway group, including Amway’s parent company Alticor Inc. Some of them may be located in countries other than the country in which the data were originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the data. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Notice and in accordance with applicable law.
For more information on the locations of the Amway group entities, please visit https://www.amwayglobal.com/how-amway-works/global-business-resources/. Furthermore, some of the third-party service providers that process personal data on our or Amway group entities’ behalf are located in countries outside the country in which the data were originally collected. In these cases, Amway has put in place measures to ensure that your personal data is adequately protected where required by law.
How We Protect Personal Data
We maintain appropriate technical and organizational security safeguards designed to protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
How Long We Retain Personal Data
We store personal data only as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required otherwise by law. Please contact us using our contact details provided below, if you have any questions with respect to our data retention practices.
Links to Other Websites
The Website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third-party websites before using such websites or submitting any personal data or any other information on or through such websites.
Updates to the Website Privacy Notice
Amway reserves the right to change this Website Privacy Notice at any time. If we change this Website Privacy Notice we will update the effective date and such changes will be effective upon posting. We encourage you to review the Website Privacy Notice regularly.
Your Rights
Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected, erased or cancelled, the right to restrict the processing of your personal data, and the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. You also have the right to object to the processing of your personal, at any time data, per the terms of applicable law. To exercise these rights, you should make a written request to our Data Protection Officer using the contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority.
This request needs to comply with the applicable law and must contain and attach the following:
- Full name and the email address, at which you will receive the response to your request
- A copy of your official identification with your photo, (or if applicable, a copy of your legal representative’s official identification with his/her photo and documents that evidence his/her authority).
- A clear and precise description of the rights you want to exercise.
- For requests related to your right to correct personal data, the modifications to be carried out and the documents that support your request.
Our Data Protection Officer will process and respond the applicable requests within 20 (twenty) business days of receipt. If the request is valid, it shall be executed within fifteen (15) business days from the date the response was issued. The response will be given electronically to the email address specified in your letter, including if applicable, an electronic copy of the requested personal data.
Amway may extend (once) the timescales set out in the previous paragraph, whenever warranted by the circumstances.
How to Contact Us
If you have any comments or inquiries about this Website Privacy/Cookie Notice, if you would like to update information we have about you, or to exercise your rights, you may contact customer.service@Amway.com, or call 800-253-6500. You may also contact our Data Protection Officer at PrivacyOffice@amway.com.
Español
Fecha de entrada en vigencia: 1 de enero de 2020
POLÍTICA DE PRIVACIDAD DEL VISITANTE
Aviso de privacidad y cookies del sitio web de Amway
Estados Unidos
Este Aviso de privacidad describe cómo Amway Corp., 7575 Fulton Street East, Ada, MI 49355 EE. UU. (en adelante «Amway» o «nosotros») utiliza los datos personales recolectados o recibidos de los visitantes («visitantes») de este sitio web («sitio web»). También describe cómo utilizamos los datos personales recopilados cuando te registras como cliente («cliente»). En este aviso se describe la forma en que recopilamos o recibimos tus datos personales, los tipos de datos personales que procesamos, cómo usamos, compartimos y protegemos dichos datos, por cuánto tiempo retenemos dichos datos, tus derechos con respecto al procesamiento de tus datos personales y cómo te puedes comunicar con nosotros para recibir información acerca de nuestras prácticas de privacidad.
Si eres un Empresario Independiente de Amway («IBO»), lee nuestro Aviso de privacidad del IBO, que incluye información sobre cómo procesamos tus datos personales cuando inicias sesión en el sitio web como IBO.
¿Cómo recopilamos o recibimos tus datos personales cuando visitas el sitio web?
Amway recopila tus datos personales a partir de tu uso del sitio web de varias maneras.
También puedes optar por enviarnos tus datos personales y otra información a través de varios canales de comunicación que se encuentran en la página «Comunícate con nosotros» del sitio web, por ejemplo, mediante correos electrónicos, números telefónicos o formularios en línea de Amway.
Donde te solicitamos que nos proporciones tus datos personales, te indicaremos si la entrega de los mismos es un requisito legal o contractual, o un requisito necesario para firmar o facilitar un contrato, así como si estás obligado a proporcionar tus datos personales y las posibles consecuencias de no proporcionarlos.
También utilizamos cookies o tecnologías similares que recopilan cierta información sobre el uso del sitio web cuando ingresas, visualizas y usas el mismo. Una cookie es un archivo de datos instalado en una computadora o dispositivo móvil cuando se utilizan para visitar sitios web. No permitimos que terceros coloquen cookies en tu dispositivo. Mientras no inicies sesión en nuestros servicios, tus datos serán anónimos y no podremos vincular ninguna información proporcionada a ti. En la siguiente tabla se proporciona una descripción general de las cookies que utilizamos y por qué las utilizamos.
- Las siguientes cookies son esenciales para el funcionamiento de nuestro sitio web.
| Nombre de las cookies | Objetivo
|
| ASP.NET_SessionId, s_cc, s_fid, TLTHID, TLTSID, TLTUID
|
Estas cookies se utilizan para el seguimiento, el control de sesión y el funcionamiento del carrito. |
| rxVisitor, rxvt | Estas cookies se utilizan para mejorar el rendimiento y controlar la calidad del servicio.
|
| s_invisit, s_ppv, s_ppvl, s_vnum, utag_main
|
Estas cookies se utilizan para recopilar información acerca del uso que le dan los visitantes a nuestros sitios web y otras funciones adicionales, como encuestas, publicidad, estadísticas, chat con un bot o representantes, seguimiento de clics y actividad en el sitio web. La información incluye la cantidad de visitantes que llegan al sitio, de dónde provienen los visitantes y qué páginas han visto. Todos los datos recopilados mediante estas cookies son anónimos y no son específicos de un usuario hasta que el usuario inicia sesión como IBO o cliente. |
- Las siguientes cookies no son esenciales para que nuestro sitio web funcione y, generalmente, se utilizan para proporcionar, mantener y mejorar nuestros servicios.
| Nombre de las cookies
|
Objetivo |
| dtCookie, dtLatC, dtPC, dtSa,
|
Estas cookies se utilizan para mejorar el rendimiento y controlar la calidad del servicio. |
| _fbp, _ga, _gat_gtag_UA_#########_1, _gid, _hjDonePolls, _hjIncludedInSample, _hjMinimizedPolls, _hjShownFeedbackMessage, gs_p_GSN-479244-O, gs_u_GSN-479244-O, gs_v_GSN-479244-O | Estas cookies se utilizan para recopilar información acerca del uso que le dan los visitantes a nuestros sitios web y otras funciones adicionales, como encuestas, publicidad, estadísticas, chat con un bot o representantes, seguimiento de clics y actividad en el sitio web. La información incluye la cantidad de visitantes que llegan al sitio, de dónde provienen los visitantes y qué páginas han visto. Todos los datos recopilados mediante estas cookies son anónimos y no son específicos de un usuario hasta que el usuario inicia sesión como IBO o cliente. |
Puedes deshabilitar las cookies en la configuración de tu navegador (p. ej., bajo las características de «Preferencias» u «Opciones de Internet» de tu navegador). Sin embargo, ten en cuenta que algunas de las características del sitio web pueden no funcionar correctamente si deshabilitas el uso de las cookies. Para obtener información detallada sobre cómo administrar o borrar las cookies, visita http://www.aboutcookies.org/.
Los tipos de datos personales que recopilamos de los visitantes
A través de las cookies enumeradas en la sección «Cómo podemos recopilar o recibir tus datos personales», recopilamos información sobre cómo utilizas la aplicación, tu dirección IP, el tipo de navegador y el sistema operativo que utilizas. Del mismo modo, con el fin de procesar tus compras en línea, podemos recopilar tu información de pago, la información relacionada con tus preferencias de productos y tu comportamiento de compra.
Además, a través de los canales de comunicación disponibles en la página «Comunícate con nosotros» del sitio web, podemos recopilar tu información de contacto, así como tu nombre, dirección de correo electrónico, dirección física, número telefónico y número de fax. También procesamos información sobre las llamadas que realizas a nuestros centros de llamadas (p. ej., una grabación de la llamada). También puedes proporcionar voluntariamente otros datos relacionados contigo en relación con tus consultas o comentarios. Sin embargo, te recomendamos que no proporciones más datos personales de los necesarios, para que podamos brindarte una respuesta adecuada a tus consultas o comentarios.
¿Cómo recopilamos o recibimos tus datos personales cuando te registras como cliente?
Amway recopila y recibe datos personales de sus clientes de diversas maneras.
Recopilamos tus datos personales cuando te registras como cliente en nuestros sitios web. También puedes optar por enviarnos tus datos personales y otras informaciones a través de varios canales de comunicación que se encuentran en la página «Comunícate con nosotros» de nuestros sitios web, por ejemplo, mediante correos electrónicos, números telefónicos o formularios en línea de Amway.
También recibimos datos personales de nuestros clientes de los IBO con quienes los clientes involucrados tienen una relación existente (p. ej., cuando los clientes han comprado productos Amway del IBO).
Los tipos de datos personales que recopilamos de los clientes
Si te registras como cliente directamente con Amway, recopilamos los siguientes datos personales tuyos:
- Información de contacto (p. ej., nombre, código postal o correo electrónico, número de fax y número de teléfono);
- Fecha de nacimiento;
- Información de inicio de sesión, incluidos el nombre de usuario, Connect ID y contraseña;
- Información de pago (p. ej., números de cuenta bancaria o de tarjeta de crédito);
- Preferencias de productos, hábitos de compra, historial de compras y comportamiento de gastos
- Información sobre las llamadas que realizas a nuestros centros de llamadas (p. ej., una grabación de la llamada); y
- Preferencias de comunicación.
Además, cuando te comunicas con nosotros a través de diversos canales de comunicación, recopilamos tu información de contacto, como tu nombre, dirección de correo electrónico, dirección física, número de teléfono o número de fax. También puedes proporcionar voluntariamente otros datos relacionados contigo en relación con tus consultas o comentarios. Sin embargo, te recomendamos que no compartas más datos personales de los necesarios, para que podamos brindarte una respuesta adecuada a tus consultas o comentarios.
¿Cómo procesamos los datos personales que recopilamos?
Solo procesamos tus datos personales en la medida en que sea necesario (i) para el cumplimiento de tu acuerdo con nosotros o para tomar las medidas que solicites antes de llegar a un acuerdo con nosotros; o (ii) para cumplir con nuestras obligaciones legales.
Por lo tanto, procesamos datos personales que obtenemos de ti para:
- Gestionar su registro como cliente;
- Crear y administrar tu cuenta en línea;
- Responder tus comentarios o consultas
- Procesar tus órdenes de productos o servicios;
- Comunicarnos contigo;
- Comunicarte con tus IBO (esto incluye proporcionar tu nombre, dirección, número de teléfono o correo electrónico, compras e historial de compras a tu IBO);
- Operar, evaluar y mejorar nuestros servicios y facilitar el uso de nuestros sitios web;
- Realizar actividades de contabilidad, auditoría, facturación y cobros;
- Cumplir con los requisitos legales aplicables, las normas de la industria y nuestras políticas.
- Operar, evaluar y mejorar nuestros servicios; y
- Prevenir y protegernos a nosotros y a otros contra fraudes, transacciones no autorizadas, reclamaciones y otras predisposiciones.
¿Cómo compartimos los datos personales?
Amway no vende, alquila ni intercambia tus datos personales. Amway sí comparte tus datos personales con:
- Entidades dentro del grupo Amway para las que sea razonablemente necesario o deseable para Amway revelar datos personales a fin de permitir que Amway coordine los propósitos mencionados anteriormente con las entidades de este grupo y permitir que Amway use recursos de grupo compartidos a fin de poder proporcionarte servicios de registro y sitios web;
- Otros IBO, a fin de permitir la comunicación con respecto a productos, servicios y pedidos relacionados con el negocio Amway;
- Proveedores de soluciones de infraestructura, plataforma o software como servicio, servicios de desarrollo de software, servicios de mantenimiento de sistemas de información, servicios de administración de registros. Esto permite que Amway proporcione una funcionalidad relevante del sitio web a los clientes y visitantes; y
- Las autoridades gubernamentales u otros terceros para cumplir con nuestras obligaciones legales, así como con las obligaciones legales de nuestras subsidiarias y filiales, si así lo exige la ley o si es razonablemente necesario para proteger los derechos, los intereses legales, la propiedad o la seguridad de otros o de nosotros mismos.
Esta es una parte fundamental del modelo de negocio de Amway y permite que Amway coordine su relación contigo. No se requiere consentimiento para realizar las transferencias mencionadas anteriormente. Amway no recibe ningún tipo de contraprestación por la información personal y aquellos que reciben tu información personal de Amway no deben venderla.
Transferencias de datos
Podemos transferir los datos personales que recopilemos sobre ti a otros afiliados de Amway o a otras entidades de Alticor Inc., casa matriz de Amway. Algunas de esas entidades podrían estar ubicadas en países distintos al país donde se recopilaron los datos originalmente. Las leyes de esos países podrían no brindar el mismo nivel de protección de datos que el ofrecido en el país donde proporcionaste los datos originalmente. Cuando transfiramos tus datos personales a otros países, protegeremos dichos datos tal como se describe en este Aviso de privacidad y de conformidad con las leyes aplicables.
Para obtener más información sobre las ubicaciones de las entidades del grupo Amway, visitahttps://www.amwayglobal.com/how-amway-works/global-business-resources/. Además, algunos de los proveedores de servicios externos que procesan datos personales para nuestras entidades o en nombre de las del grupo Amway, están ubicados en lugares fuera del país donde se recopilaron los datos originalmente. En estos casos, Amway ha implementado medidas para garantizar que sus datos personales estén adecuadamente protegidos cuando lo exija la ley.
¿Cómo protegemos tus datos personales?
Mantenemos sistemas de seguridad técnicos y organizacionales adecuados, diseñados para protegerte contra cualquier destrucción, pérdida, alteración, acceso, divulgación o uso de tus datos personales que se cometa de forma accidental, ilegal o no autorizada.
¿Por cuánto tiempo conservamos datos personales?
Almacenamos los datos personales durante el tiempo que sea necesario para cumplir con los objetivos para los cuales los recopilamos (consulte la sección anterior titulada «Cómo usamos los datos personales que recopilamos»), excepto si la ley dispone lo contrario. Comunícate con nosotros usando los detalles del contacto incluidos más adelante si tienes preguntas con respecto a nuestras prácticas de retención de datos.
Enlaces a otros Sitio Web
El sitio web puede contener enlaces a sitios web mantenidos por terceros, cuya información y prácticas de privacidad son diferentes a las nuestras. No somos responsables de la información o las prácticas de privacidad empleadas por dichos terceros. Te recomendamos que leas las declaraciones de privacidad de todos los sitios web de terceros antes de usar dichos sitios web o enviar cualquier información personal o cualquier otra información en ellos, o a través de ellos.
Actualizaciones al Aviso de privacidad del sitio web
Amway se reserva el derecho de cambiar este Aviso de privacidad del sitio web en cualquier momento. Si modificamos el Aviso de privacidad del sitio web, actualizaremos la fecha de entrada en vigencia y dichos cambios entrarán en vigencia cuando lo publiquemos. Te recomendamos revisar con regularidad el Aviso de privacidad del sitio web.
Tus derechos
Tus derechos según las leyes aplicables pueden incluir el acceso a los datos personales sobre ti que procesamos, el derecho a que dichos datos personales sean corregidos, borrados o cancelados, el derecho a restringir el procesamiento de tus datos personales y el derecho a revocar tu consentimiento en cualquier momento. Esto no afectará la legalidad del procesamiento que haya ocurrido basado en tu consentimiento previo a la retractación. También tienes derecho a oponerte al procesamiento de tus datos personales, en cualquier momento, según los términos de la ley aplicable. Para ejercer estos derechos, debes hacer una solicitud por escrito a nuestro encargado de protección de datos usando nuestra información de contacto que se indica más abajo. Si no te satisface el modo en que manejamos tu solicitud, puedes presentar una queja ante una autoridad de control.
Esta solicitud debe cumplir con la ley aplicable y debe contener y tener adjunto lo siguiente:
- Nombre completo y dirección de correo electrónico en la que recibirás la respuesta a tu solicitud
- Una copia de tu identificación oficial con tu foto (o, si corresponde, una copia de la identificación oficial de tu representante legal con su foto y documentos que demuestren su autoridad).
- Una descripción clara y precisa de los derechos que deseas ejercer.
- Para las solicitudes relacionadas con tu derecho a corregir tus datos personales, las modificaciones que se deben realizar y los documentos que respaldan tu solicitud.
Nuestro encargado de protección de datos procesará y responderá las solicitudes correspondientes en un plazo de 20 (veinte) días hábiles a partir de la recepción. Si la solicitud es válida, se ejecutará dentro de los quince (15) días hábiles a partir de la fecha en que se emitió la respuesta. La respuesta se enviará de forma electrónica a la dirección de correo electrónico especificada en tu carta, lo que incluye, si corresponde, una copia electrónica de los datos personales solicitados.
Amway podrá extender (una vez) los plazos establecidos en el párrafo anterior, siempre que las circunstancias así lo justifiquen.
¿Cómo comunicarte con nosotros?
Si tienes comentarios o consultas acerca del Aviso de privacidad de esta aplicación, si te gustaría actualizar la información que tenemos sobre ti o si deseas ejercer tus derechos, puedes contactarnos escribiéndonos un correo electrónico a customer.service@amway.com o llamando al 800-253-6500. También puedes comunicarte con nuestro encargado de protección de datos en PrivacyOffice@amway.com.
ABO Privacy Policy
Effective Date: January 1, 2020
IBO PRIVACY POLICY
Amway Privacy Notice for Amway Independent Business Owners
United States
This Privacy Notice describes how Amway Corp., 7575 Fulton Street East, Ada, MI 49355 USA (hereinafter “Amway” or “we”) uses personal data collected or received from Amway Independent Business Owners (“IBOs”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices.
How We Collect and Receive Personal Data from You
Registration. Amway collects your personal data through the registration form that you complete and send to us in paper form or electronically through the Amway website (the “Website”) in order to become an IBO.
Logged in as IBO. If you are logged in on the Website as an IBO, we collect personal data that you provide to us while using the Website, for example, when you order products or services.
Contacting Us. You may also choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of the Website, for example, Amway e-mail addresses, telephone numbers or online forms. If you contact us in our call centers, we will record the call.
Cookies. If you are logged in on the Website, we also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. Please refer to our “Website/Cookie Privacy Notice” below in Schedule 1, to learn more about the cookies used by Amway and your choices with respect to our use of cookies.
The Types of Personal Data We Process
We process the following types of personal data relating to you:
- Contact information (e.g., name, postal or e-mail address, fax number and phone number);
- IBO organizational information (e.g., IBO company name, profession and ownership and management details);
- Gender, age, nationality, date and place of birth;
- Marital Status;
- IBO registration number, username and password;
- Passport details (including number, issue date, issue location and expiration date) and National ID number to the extent permitted or required by applicable law;
- Payment information (e.g., bank account or credit card numbers);
- IBO performance information (e.g., class, status, group and personal qualifications under the Amway Sales and Marketing Plan and financial/bonus history);
- Information about calls you make to our call centers (e.g., a recording of the call);
- Product preferences, purchasing habits, purchasing history and spending behavior; and
- Communication preferences.
How We Use the Personal Data We Collect
We only process your personal data to the extent it is necessary (i) for the performance of your agreement with us or in order to take steps at your request prior to entering into an agreement with us; or (ii) to comply with our legal obligations;
Therefore, we process personal data we obtain about you to:
- Manage your registration as an IBO, view the Terms & Conditions of your registration as an IBO;
- Create and manage your online account and respond to your inquiries;
- Process your orders of products or services;
- Communicate with you (e.g., about products or services that we offer, or intend to offer);
- Operate, evaluate and improve our services and business, including by:
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- Evaluating your satisfaction with our current communications, materials, products and/or services;
- Tracking and analyzing your use of products, materials and/or services; and
- Developing new products and services.
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- Track, document and evaluate participation in Amway meetings and events;
- Assess your performance under your Amway Business Registration Agreement with us;
- Provide business performance information to you;
- Provide your contact information, business identification information and business performance information to upline IBOs, and contact information to downline IBOs;
- Perform accounting, auditing, billing and collection activities;
- Enforce contractual terms and conditions;
- Protect against and prevent fraud, unauthorized transactions, claims and other liabilities; and
- Comply with applicable legal requirements, industry standards and our policies.
How We Share Personal Data
Amway does not sell, rent or trade your personal data. Amway does share your personal data with:
- Entities within the Amway group to whom it is reasonably necessary or desirable for Amway to disclose personal data;
- Vendors or Service Providers to whom it is reasonably necessary or desirable for Amway to disclose personal data;
- Registered IBO Organizations (“Approved Provider”) with whom you are associated;
- IBOs, to allow communication regarding products, services and orders relating to the Amway Business;
- Independent Business Owners Association International, to facilitate whether you qualify to vote for its Board;
- Administrators/Brokers of Third-Party Insurances, to facilitate providing insurances to you as an IBO;
- Providers of Infrastructure- or Platform- or Software-as-a-Service solutions, software development services, information system maintenance services, record management services or communication services. This permits Amway to fulfill its obligations towards you as an IBO; and,
- Government authorities or other third parties to comply with our legal obligations as well as the legal obligations of our subsidiaries and affiliates, if required by law or reasonably necessary to protect the rights, legal interests, property or safety of others or ourselves.
This is a fundamental part of Amway’s business model and allows Amway to co-ordinate its relationship with you as an IBO; consent is not required to carry out the above-mentioned transfers. Amway does not receive any consideration for personal information and those who receive your personal information from Amway must not sell.
Data Transfers
We transfer the personal data we collect about you to entities within the Amway group, including Amway’s parent company Alticor Inc. Some of them may be located in countries other than the country in which the data were originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the data. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Notice and in accordance with applicable law.
For more information on the locations of the Amway group entities, please visit https://www.amwayglobal.com/how-amway-works/global-business-resources/. Furthermore, some of the third-party service providers that process personal data on our or Amway group entities’ behalf are located in countries outside the country in which the data were originally collected. In these cases, Amway has put in place measures to ensure that your personal data is adequately protected where required by law.
How We Protect Personal Data
We maintain appropriate technical and organizational security safeguards designed to protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
How Long We Retain Personal Data
We store personal data only as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required otherwise by law. Please contact us using our contact details provided below, if you have any questions with respect to our data retention practices.
Updates to this Privacy Notice
Amway reserves the right to change this Website Privacy Notice at any time. If we change this Website Privacy Notice we will update the effective date and such changes will be effective upon posting. We encourage you to review the Website Privacy Notice regularly.
Your Rights
Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected, erased or cancelled, the right to restrict the processing of your personal data, and the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. You also have the right to object to the processing of your personal, at any time data, per the terms of applicable law. To exercise these rights, you should make a written request to our Data Protection Officer using the contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority.
This request needs to comply with the applicable law and must contain and attach the following:
- Full name and the email address, at which you will receive the response to your request
- A copy of your official identification with your photo, (or if applicable, a copy of your legal representative’s official identification with his/her photo and documents that evidence his/her authority).
- A clear and precise description of the rights you want to exercise.
- For requests related to your right to correct personal data, the modifications to be carried out and the documents that support your request.
Our Data Protection Officer will process and respond the applicable requests within 20 (twenty) business days of receipt. If the request is valid, it shall be executed within fifteen (15) business days from the date the response was issued. The response will be given electronically to the email address specified in your letter, including if applicable, an electronic copy of the requested personal data.
Amway may extend (once) the timescales set out in the previous paragraph, whenever warranted by the circumstances.
How to Contact Us
If you have any comments or inquiries about this Website Privacy/Cookie Notice, if you would like to update information we have about you, or to exercise your rights, you may contact customer.service@Amway.com, or call 800-253-6500. You may also contact our Data Protection Officer at PrivacyOffice@amway.com.
Schedule 1
Website Privacy/ Cookie Notice
This Website Privacy/Cookie Notice describes how Amway Corp., 7575 Fulton Street East, Ada, MI 49355 USA (hereinafter “Amway” or “we”) uses personal data collected or received from visitors (“Visitors”) of this website (“Website”). It also describes how we use personal data collected when you register as a Customer (“Customer”). It describes how we collect or receive your personal data, the types of personal data we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal data, and how you can contact us about our privacy practices.
If you are an Amway Independent Business Owner (“IBO”), please read our IBO Privacy Notice, which includes information about how we process your personal data when you are logged in on the Website as an IBO.
How We Collect or Receive Personal Data from You When you Visit the Website
Amway collects personal data from you through your use of the Website in various ways.
You may choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of the Website, for example, Amway e-mail addresses, telephone numbers or online forms.
Where we ask you to provide us with your personal data, we will indicate whether providing the personal data is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal data and of the possible consequences of a failure to provide the personal data.
We also use cookies or similar technologies that collect certain Website usage information when you access, view and use the Website. A cookie is a data file placed on a computer or mobile device when it is used to visit websites. We do not enable third parties to place cookies on your device. As long as you do not log on to our services, your data is anonymous, and we cannot link any provided information to you. The table below provides an overview of the cookies we use and why we use them.
- The following cookies are essential for our website to function.
| Cookie name | Purpose
|
| ASP.NET_SessionId, s_cc, s_fid, TLTHID, TLTSID, TLTUID
|
These cookies are used for tracking, session control and cart operation. |
| rxVisitor, rxvt | These cookies are used for performance improvement and quality control of the service.
|
| s_invisit, s_ppv, s_ppvl, s_vnum, utag_main
|
These cookies are used in order to collect information about the visitors’ use of our websites and additional functions, including polls, advertising, statistics, chatting with a bot or representative, clickstream data and activity on the website. Information includes the number of visitors to the site, where visitors have come from and which pages they have viewed. All data collected via these cookies is anonymous and not user specific until a user logs in as IBO or Customer. |
- The following cookies are not essential for our website to function and are generally used to provide, maintain and improve our services.
| Cookie name
|
Purpose |
| dtCookie, dtLatC, dtPC, dtSa,
|
These cookies are used for performance improvement and quality control of the service. |
| _fbp, _ga, _gat_gtag_UA_#########_1, _gid, _hjDonePolls, _hjIncludedInSample, _hjMinimizedPolls, _hjShownFeedbackMessage, gs_p_GSN-479244-O, gs_u_GSN-479244-O, gs_v_GSN-479244-O | These cookies are used in order to collect information about the visitors’ use of our websites and additional functions, including polls, advertising, statistics, chatting with a bot or representative, clickstream data and activity on the website. Information includes the number of visitors to the site, where visitors have come from and which pages they have viewed. All data collected via these cookies is anonymous and not user specific until a user logs in as IBO or Customer. |
You may disable cookies in your browser’s settings (e.g., under the “Preferences” or “Internet Options” features of your browser). Note, however, that some features of the Website may not function properly if you disable the use of cookies. For detailed information on how to manage or delete cookies, visit http://www.allaboutcookies.org/.
The Types of Personal Data We Collect From Visitors
Through the cookies listed above under the section “How We Collect or Receive Personal Data from You” we collect information regarding your website usage, IP-address, browser type and operating system. Also, in order to process your online purchases, we may collect your payment information and information relating to your product preferences and purchasing behavior.
In addition, through the communications channels made available on the Website’s “Contact Us” webpage, we collect your contact details, such as your name, email address, address, telephone number and fax number. We also process information about calls you make to our call centers (e.g., a recording of the call). You may also voluntarily provide other data that is related to you in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.
How We Collect or Receive Personal Data from You When You Are Registering as a Customer
Amway collects and receives personal data from its Customers in various ways.
We collect personal data from you when you register as a Customer on our websites. You may also choose to submit your personal data and other information to us through various communication channels provided on the “Contact Us” webpage of our websites, for example, Amway e-mail addresses, telephone numbers or online forms.
We also receive personal data of our Customers from the IBOs with whom the concerned Customers have an existing relationship (such as when Customers have bought Amway products from the IBO).
The Types of Personal Data We Collect From Customers
If you are registering as a Customer directly with Amway, we collect the following personal data from you:
- Contact information (e.g., name, postal or e-mail address, fax number and phone number);
- Date of birth;
- Login Information incl. Username, Connect ID and Password;
- Payment information (e.g., bank account or credit card numbers);
- Product preferences, purchasing habits, purchasing history and spending behavior
- Information about calls you make to our call centers (e.g., a recording of the call); and
- Communication preferences.
In addition, when you communicate with us through various communications channels, we collect your contact details, such as your name, email address, address, telephone number and/or fax number. You may also voluntarily provide other data that is related to you in connection with your inquiries or comments. We encourage you, however, to provide no more personal data relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.
How We Process the Personal Data We Collect
We only process your personal data to the extent it is necessary (i) for the performance of your agreement with us or in order to take steps at your request prior to entering into an agreement with us; or (ii) to comply with our legal obligations.
Therefore, we process the personal data we obtain about you to:
- Manage your registration as a Customer;
- Create and manage your online account;
- Address your comments or inquiries
- Process your orders of products or services;
- Communicate with you;
- Bring you in contact with your IBOs (including providing your name, address, telephone number or e-mail address, purchases and purchasing history to your IBO);
- Operate, evaluate and improve our services and facilitate your use of our websites;
- Perform accounting, auditing, billing and collection activities;
- Comply with applicable legal requirements, industry standards and our policies.
- Operate, evaluate and improve our services; and
- Prevent and protect us and others against fraud, unauthorized transactions, claims and other liabilities.
How We Share Personal Data
Amway does not sell, rent or trade your personal data. Amway does share your personal data with:
- Entities within the Amway group to whom it is reasonably necessary or desirable for Amway to disclose personal data to allow Amway to co-ordinate the above-mentioned purposes with those group entities, and to allow Amway to use shared group resources so that we can provide registration and website services to you;
- IBOs, to allow communication regarding products, services and orders relating to the Amway Business;
- Providers of Infrastructure- or Platform- or Software-as-a-Service solutions, software development services, information system maintenance services, record management services. This allows Amway to provide relevant website functionality to Customers and Visitors; and
- Government authorities or other third parties, to comply with our legal obligations as well as the legal obligations of our subsidiaries and affiliates, if required by law or reasonably necessary to protect the rights, legal interests, property or safety of others or ourselves.
This is a fundamental part of Amway’s business model and allows Amway to co-ordinate its relationship with you; consent is not required to carry out the above-mentioned transfers. Amway does not receive any consideration for personal information and those who receive your personal information from Amway must not sell.
Data Transfers
We transfer the personal data we collect about you to entities within the Amway group, including Amway’s parent company Alticor Inc. Some of them may be located in countries other than the country in which the data were originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the data. When we transfer your personal data to other countries, we will protect that data as described in this Privacy Notice and in accordance with applicable law.
For more information on the locations of the Amway group entities, please visit https://www.amwayglobal.com/how-amway-works/global-business-resources/. Furthermore, some of the third-party service providers that process personal data on our or Amway group entities’ behalf are located in countries outside the country in which the data were originally collected. In these cases, Amway has put in place measures to ensure that your personal data is adequately protected where required by law.
How We Protect Personal Data
We maintain appropriate technical and organizational security safeguards designed to protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
How Long We Retain Personal Data
We store personal data only as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Data We Collect”), except if required otherwise by law. Please contact us using our contact details provided below, if you have any questions with respect to our data retention practices.
Links to Other Websites
The Website may contain links to websites maintained by third parties, whose information and privacy practices are different than ours. We are not responsible or liable for the information or privacy practices employed by such third parties. We encourage you to read the privacy statements of all third-party websites before using such websites or submitting any personal data or any other information on or through such websites.
Updates to the Website Privacy Notice
Amway reserves the right to change this Website Privacy Notice at any time. If we change this Website Privacy Notice we will update the effective date and such changes will be effective upon posting. We encourage you to review the Website Privacy Notice regularly.
Your Rights
Your rights under applicable law may include access to the personal data we process about you, the right to have such personal data corrected, erased or cancelled, the right to restrict the processing of your personal data, and the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has happened based on your consent prior to the withdrawal. You also have the right to object to the processing of your personal, at any time data, per the terms of applicable law. To exercise these rights, you should make a written request to our Data Protection Officer using the contact details set out below. If you are not satisfied with the way we handle your request, you may lodge a complaint with a supervisory authority.
This request needs to comply with the applicable law and must contain and attach the following:
- Full name and the email address, at which you will receive the response to your request
- A copy of your official identification with your photo, (or if applicable, a copy of your legal representative’s official identification with his/her photo and documents that evidence his/her authority).
- A clear and precise description of the rights you want to exercise.
- For requests related to your right to correct personal data, the modifications to be carried out and the documents that support your request.
Our Data Protection Officer will process and respond the applicable requests within 20 (twenty) business days of receipt. If the request is valid, it shall be executed within fifteen (15) business days from the date the response was issued. The response will be given electronically to the email address specified in your letter, including if applicable, an electronic copy of the requested personal data.
Amway may extend (once) the timescales set out in the previous paragraph, whenever warranted by the circumstances.
How to Contact Us
If you have any comments or inquiries about this Website Privacy/Cookie Notice, if you would like to update information we have about you, or to exercise your rights, you may contact customer.service@Amway.com, or call 800-253-6500. You may also contact our Data Protection Officer at PrivacyOffice@amway.com.
Español
Fecha de entrada en vigencia: 1 de enero del 2020
POLÍTICA DE PRIVACIDAD DEL IBO
Aviso de privacidad de Amway para empresarios independientes de Amway
Estados Unidos
Este Aviso de privacidad describe cómo Amway Corp., 7575 Fulton Street East, Ada, MI 49355 EE. UU. (en adelante «Amway» o «nosotros») utiliza los datos personales recolectados o recibidos de empresarios independientes («IBO») de Amway. En este aviso se describe la forma en que recopilamos o recibimos tus datos personales, los tipos de datos personales que procesamos, cómo usamos, compartimos y protegemos dichos datos, por cuánto tiempo retenemos dichos datos, tus derechos con respecto al procesamiento de tus datos personales y cómo te puedes comunicar con nosotros para recibir información acerca de nuestras prácticas de privacidad.
¿Cómo recopilamos y recibimos tus datos personales?
Registro. Amway recopila tus datos personales a través del formulario de registro que completas y nos envías en formato físico o en formato electrónico a través del sitio web de Amway (el «sitio web») para que puedas convertirte en un IBO.
Inicio de sesión como IBO. Si iniciaste sesión en el sitio web como IBO, recopilamos los datos personales que nos proporcionas mientras usas el sitio web, por ejemplo, cuando haces pedidos de productos o servicios.
Comunicarte con nosotros. También puedes optar por enviarnos tus datos personales y otra información a través de varios canales de comunicación que se encuentran en la página «Comunícate con nosotros» del sitio web, por ejemplo, mediante correos electrónicos, números telefónicos o formularios en línea de Amway. Si te comunicas con nosotros en nuestros centros de llamadas, grabaremos la llamada.
Cookies. Si iniciaste sesión en el sitio web, también podríamos usar cookies o tecnologías similares que recopilan cierta información sobre el uso del sitio web cuando inicias sesión, visualizas y navegas en dicho sitio web. Una cookie es un archivo de datos instalado en una computadora o dispositivo móvil cuando se utilizan para visitar sitios web. Consulta nuestro «Aviso de privacidad de uso de cookies/sitio web» a continuación, en el Anexo 1, para conocer más acerca de las cookies que usa Amway y tus opciones con respecto a nuestro uso de cookies.
Los tipos de datos personales que procesamos
Procesamos los siguientes tipos de datos personales relacionados contigo:
- Información de contacto (p. ej., nombre, código postal o correo electrónico, número de fax y número de teléfono);
- Información de la organización del IBO (p. ej., nombre de la empresa del IBO, profesión, los datos de propiedad y gestión);
- Género, edad, nacionalidad, fecha y lugar de nacimiento;
- Estado civil;
- Número de registro del IBO, nombre de usuario y contraseña;
- Datos del pasaporte (incluidos número de pasaporte, lugar de emisión y fecha de vencimiento) y el número de identificación nacional en la medida permitida o requerida por la ley aplicable;
- Información de pago (p. ej., números de cuenta bancaria o de tarjeta de crédito);
- Información de rendimiento del IBO (p. ej., clase, estado, calificación de grupo y personal según el Plan de ventas y mercadeo de Amway y el historial financiero o de bonificaciones);
- Información sobre las llamadas que realizas a nuestros centros de llamadas (p. ej., una grabación de la llamada);
- Preferencias de productos, hábitos de compra, historial de compras y comportamiento de gastos; y
- Preferencias de comunicación.
¿Cómo usamos los datos personales que recopilamos?
Solo procesamos tus datos personales en la medida en que sea necesario (i) para el cumplimiento de tu acuerdo con nosotros o para tomar las medidas que solicites antes de llegar a un acuerdo con nosotros; o (ii) para cumplir con nuestras obligaciones legales;
Por lo tanto, procesamos los datos personales que obtenemos de ti para:
- Administrar tu registro como IBO y ver los Términos y condiciones de tu registro como IBO;
- Crear y administrar tu cuenta en línea y responder a tus consultas;
- Procesar tus órdenes de productos o servicios;
- Comunicarnos contigo (p. ej., acerca de los productos o servicios que ofrecemos o que tenemos la intención de ofrecer);
- Operar, evaluar y mejorar nuestros servicios y negocios, lo que incluye lo siguiente:
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- Evaluar tu grado de satisfacción con nuestras comunicaciones, materiales, productos o servicios actuales;
- Rastrear y analizar tu uso de productos, materiales o servicios; y
- Desarrollar nuevos productos y servicios.
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- Hacer un seguimiento, documentar y evaluar la participación en reuniones y eventos de Amway;
- Evaluar tu desempeño bajo el Acuerdo de registro de tu negocio Amway con nosotros;
- Proporcionarte información sobre el desempeño del negocio;
- Proporcionar tu información de contacto, información de identificación del negocio e información de rendimiento del negocio a los IBO de línea ascendente, y la información de contacto a los IBO de línea descendente;
- Realizar actividades de contabilidad, auditoría, facturación y cobros;
- Hacer cumplir los términos y condiciones contractuales;
- Prevenir y proteger a Amway contra el fraude, transacciones no autorizadas, reclamaciones y otras predisposiciones; y
- Cumplir con los requisitos legales aplicables, las normas de la industria y nuestras políticas.
¿Cómo compartimos los datos personales?
Amway no vende, alquila ni intercambia tus datos personales. Amway sí comparte tus datos personales con:
- Entidades dentro del grupo Amway a las que para Amway sea razonablemente necesario o deseable revelar datos personales;
- Comerciantes o proveedores de servicios a quienes para Amway sea razonablemente necesario o deseable revelar datos personales;
- Organizaciones de IBO registrado («Proveedor aprobado») con quienes estás asociado;
- Otros IBO, a fin de permitir la comunicación con respecto a productos, servicios y pedidos relacionados con el negocio Amway;
- La Asociación internacional de empresarios independientes, para ver si califica para votar en su Consejo;
- Administradores o corredores de compañías aseguradoras de terceros, para facilitar la provisión de seguros para ti como IBO;
- Proveedores de soluciones de infraestructura, plataforma o software como servicio, servicios de desarrollo de software, servicios de mantenimiento de sistemas de información, servicios de administración de registros o servicios de comunicación. Esto permite que Amway cumpla sus obligaciones contigo como IBO; y,
- Las autoridades gubernamentales u otros terceros a fin de cumplir con nuestras obligaciones legales, así como con las obligaciones legales de nuestras subsidiarias y filiales, si así lo exige la ley o si es razonablemente necesario para proteger los derechos, los intereses legales, la propiedad o la seguridad de otros o de nosotros mismos.
Esta es una parte fundamental del modelo de negocio de Amway y permite que Amway coordine su relación contigo como IBO. No se requiere consentimiento para realizar las transferencias mencionadas anteriormente. Amway no recibe ningún tipo de contraprestación por la información personal y aquellos que reciben tu información personal de Amway no deben venderla.
Transferencias de datos
Podemos transferir los datos personales que recopilemos sobre ti a otros afiliados de Amway o a otras entidades de Alticor Inc., casa matriz de Amway. Algunas de esas entidades podrían estar ubicadas en países distintos al país donde se recopilaron los datos originalmente. Las leyes de esos países podrían no brindar el mismo nivel de protección de datos que el ofrecido en el país donde proporcionaste los datos originalmente. Cuando transfiramos tus datos personales a otros países, protegeremos dichos datos tal como se describe en este Aviso de privacidad y de conformidad con las leyes aplicables.
Para obtener más información sobre las ubicaciones de las entidades del grupo Amway, visitahttps://www.amwayglobal.com/how-amway-works/global-business-resources/. Además, algunos de los proveedores de servicios externos que procesan datos personales para nuestras entidades o en nombre de las del grupo Amway, están ubicados en lugares fuera del país donde se recopilaron los datos originalmente. En estos casos, Amway ha implementado medidas para garantizar que sus datos personales estén adecuadamente protegidos cuando lo exija la ley.
¿Cómo protegemos tus datos personales?
Mantenemos sistemas de seguridad técnicos y organizacionales adecuados, diseñados para protegerte contra cualquier destrucción, pérdida, alteración, acceso, divulgación o uso de tus datos personales que se cometa de forma accidental, ilegal o no autorizada.
¿Por cuánto tiempo conservamos datos personales?
Almacenamos los datos personales durante el tiempo que sea necesario para cumplir con los objetivos para los cuales los recopilamos (consulte la sección anterior titulada «Cómo usamos los datos personales que recopilamos»), excepto si la ley dispone lo contrario. Comunícate con nosotros usando los detalles del contacto incluidos más adelante si tienes preguntas con respecto a nuestras prácticas de retención de datos.
Actualizaciones a este Aviso de privacidad
Amway se reserva el derecho de cambiar este Aviso de privacidad del sitio web en cualquier momento. Si modificamos el Aviso de privacidad del sitio web, actualizaremos la fecha de entrada en vigencia y dichos cambios entrarán en vigencia cuando lo publiquemos. Te recomendamos revisar con regularidad el Aviso de privacidad del sitio web.
Tus derechos
Tus derechos según las leyes aplicables pueden incluir el acceso a los datos personales sobre ti que procesamos, el derecho a que dichos datos personales sean corregidos, borrados o cancelados, el derecho a restringir el procesamiento de tus datos personales y el derecho a revocar tu consentimiento en cualquier momento. Esto no afectará la legalidad del procesamiento que haya ocurrido basado en tu consentimiento previo a la retractación. También tienes derecho a oponerte al procesamiento de tus datos personales, en cualquier momento, según los términos de la ley aplicable. Para ejercer estos derechos, debes hacer una solicitud por escrito a nuestro encargado de protección de datos usando nuestra información de contacto que se indica más abajo. Si no te satisface el modo en que manejamos tu solicitud, puedes presentar una queja ante una autoridad de control.
Esta solicitud debe cumplir con la ley aplicable y debe contener y tener adjunto lo siguiente:
- Nombre completo y dirección de correo electrónico en la que recibirás la respuesta a tu solicitud
- Una copia de tu identificación oficial con tu foto (o, si corresponde, una copia de la identificación oficial de tu representante legal con su foto y documentos que demuestren su autoridad).
- Una descripción clara y precisa de los derechos que deseas ejercer.
- Para las solicitudes relacionadas con tu derecho a corregir tus datos personales, las modificaciones que se deben realizar y los documentos que respaldan tu solicitud.
Nuestro encargado de protección de datos procesará y responderá las solicitudes correspondientes en un plazo de 20 (veinte) días hábiles a partir de la recepción. Si la solicitud es válida, se ejecutará dentro de los quince (15) días hábiles a partir de la fecha en que se emitió la respuesta. La respuesta se enviará de forma electrónica a la dirección de correo electrónico especificada en tu carta, lo que incluye, si corresponde, una copia electrónica de los datos personales solicitados.
Amway podrá extender (una vez) los plazos establecidos en el párrafo anterior, siempre que las circunstancias así lo justifiquen.
¿Cómo comunicarte con nosotros?
Si tienes comentarios o consultas acerca del Aviso de privacidad de esta aplicación, si te gustaría actualizar la información que tenemos sobre ti o si deseas ejercer tus derechos, puedes contactarnos escribiéndonos un correo electrónico a customer.service@amway.com o llamando al 800-253-6500. También puedes comunicarte con nuestro encargado de protección de datos en PrivacyOffice@amway.com.
Anexo 1
Aviso de privacidad o cookies del sitio web
Este Aviso de privacidad describe cómo Amway Corp., 7575 Fulton Street East, Ada, MI 49355 EE. UU. (en adelante «Amway» o «nosotros») utiliza los datos personales recolectados o recibidos de los visitantes («visitantes») de este sitio web («sitio web»). También describe cómo utilizamos los datos personales recopilados cuando te registras como cliente («cliente»). En este aviso se describe la forma en que recopilamos o recibimos tus datos personales, los tipos de datos personales que procesamos, cómo usamos, compartimos y protegemos dichos datos, por cuánto tiempo retenemos dichos datos, tus derechos con respecto al procesamiento de tus datos personales y cómo te puedes comunicar con nosotros para recibir información acerca de nuestras prácticas de privacidad.
Si eres un Empresario Independiente de Amway («IBO»), lee nuestro Aviso de privacidad del IBO, que incluye información sobre cómo procesamos tus datos personales cuando inicias sesión en el sitio web como IBO.
¿Cómo recopilamos o recibimos tus datos personales cuando visitas el sitio web?
Amway recopila tus datos personales a partir de tu uso del sitio web de varias maneras.
También puedes optar por enviarnos tus datos personales y otra información a través de varios canales de comunicación que se encuentran en la página «Comunícate con nosotros» del sitio web, por ejemplo, mediante correos electrónicos, números telefónicos o formularios en línea de Amway.
Donde te solicitamos que nos proporciones tus datos personales, te indicaremos si la entrega de los mismos es un requisito legal o contractual, o un requisito necesario para firmar o facilitar un contrato, así como si estás obligado a proporcionar tus datos personales y las posibles consecuencias de no proporcionarlos.
También utilizamos cookies o tecnologías similares que recopilan cierta información sobre el uso del sitio web cuando ingresas, visualizas y usas el mismo. Una cookie es un archivo de datos instalado en una computadora o dispositivo móvil cuando se utilizan para visitar sitios web. No permitimos que terceros coloquen cookies en tu dispositivo. Mientras no inicies sesión en nuestros servicios, tus datos serán anónimos y no podremos vincular ninguna información proporcionada a ti. En la siguiente tabla se proporciona una descripción general de las cookies que utilizamos y por qué las utilizamos.
- Las siguientes cookies son esenciales para el funcionamiento de nuestro sitio web.
| Nombre de las cookies | Objetivo
|
| ASP.NET_SessionId, s_cc, s_fid, TLTHID, TLTSID, TLTUID
|
Estas cookies se utilizan para el seguimiento, el control de sesión y el funcionamiento del carrito. |
| rxVisitor, rxvt | Estas cookies se utilizan para mejorar el rendimiento y controlar la calidad del servicio.
|
| s_invisit, s_ppv, s_ppvl, s_vnum, utag_main
|
Estas cookies se utilizan para recopilar información acerca del uso que le dan los visitantes a nuestros sitios web y otras funciones adicionales, como encuestas, publicidad, estadísticas, chat con un bot o representantes, seguimiento de clics y actividad en el sitio web. La información incluye la cantidad de visitantes que llegan al sitio, de dónde provienen los visitantes y qué páginas han visto. Todos los datos recopilados mediante estas cookies son anónimos y no son específicos de un usuario hasta que el usuario inicia sesión como IBO o cliente. |
- Las siguientes cookies no son esenciales para que nuestro sitio web funcione y, generalmente, se utilizan para proporcionar, mantener y mejorar nuestros servicios.
| Nombre de las cookies
|
Objetivo |
| dtCookie, dtLatC, dtPC, dtSa,
|
Estas cookies se utilizan para mejorar el rendimiento y controlar la calidad del servicio. |
| _fbp, _ga, _gat_gtag_UA_#########_1, _gid, _hjDonePolls, _hjIncludedInSample, _hjMinimizedPolls, _hjShownFeedbackMessage, gs_p_GSN-479244-O, gs_u_GSN-479244-O, gs_v_GSN-479244-O | Estas cookies se utilizan para recopilar información acerca del uso que le dan los visitantes a nuestros sitios web y otras funciones adicionales, como encuestas, publicidad, estadísticas, chat con un bot o representantes, seguimiento de clics y actividad en el sitio web. La información incluye la cantidad de visitantes que llegan al sitio, de dónde provienen los visitantes y qué páginas han visto. Todos los datos recopilados mediante estas cookies son anónimos y no son específicos de un usuario hasta que el usuario inicia sesión como IBO o cliente. |
Puedes deshabilitar las cookies en la configuración de tu navegador (p. ej., bajo las características de «Preferencias» u «Opciones de Internet» de tu navegador). Sin embargo, ten en cuenta que algunas de las características del sitio web pueden no funcionar correctamente si deshabilitas el uso de las cookies. Para obtener información detallada sobre cómo administrar o borrar las cookies, visita http://www.aboutcookies.org/.
Los tipos de datos personales que recopilamos de los visitantes
A través de las cookies enumeradas en la sección «Cómo podemos recopilar o recibir tus datos personales», recopilamos información sobre cómo utilizas la aplicación, tu dirección IP, el tipo de navegador y el sistema operativo que utilizas. Del mismo modo, con el fin de procesar tus compras en línea, podemos recopilar tu información de pago, la información relacionada con tus preferencias de productos y tu comportamiento de compra.
Además, a través de los canales de comunicación disponibles en la página «Comunícate con nosotros» del sitio web, podemos recopilar tu información de contacto, así como tu nombre, dirección de correo electrónico, dirección física, número telefónico y número de fax. También procesamos información sobre las llamadas que realizas a nuestros centros de llamadas (p. ej., una grabación de la llamada). También puedes proporcionar voluntariamente otros datos relacionados contigo en relación con tus consultas o comentarios. Sin embargo, te recomendamos que no proporciones más datos personales de los necesarios, para que podamos brindarte una respuesta adecuada a tus consultas o comentarios.
¿Cómo recopilamos o recibimos tus datos personales cuando te registras como cliente?
Amway recopila y recibe datos personales de sus clientes de diversas maneras.
Recopilamos tus datos personales cuando te registras como cliente en nuestros sitios web. También puedes optar por enviarnos tus datos personales y otras informaciones a través de varios canales de comunicación que se encuentran en la página «Comunícate con nosotros» de nuestros sitios web, por ejemplo, mediante correos electrónicos, números telefónicos o formularios en línea de Amway.
También recibimos datos personales de nuestros clientes de los IBO con quienes los clientes involucrados tienen una relación existente (p. ej., cuando los clientes han comprado productos Amway del IBO).
Los tipos de datos personales que recopilamos de los clientes
Si te registras como cliente directamente con Amway, recopilamos los siguientes datos personales tuyos:
- Información de contacto (p. ej., nombre, código postal o correo electrónico, número de fax y número de teléfono);
- Fecha de nacimiento;
- Información de inicio de sesión, incluidos el nombre de usuario, Connect ID y contraseña;
- Información de pago (p. ej., números de cuenta bancaria o de tarjeta de crédito);
- Preferencias de productos, hábitos de compra, historial de compras y comportamiento de gastos
- Información sobre las llamadas que realizas a nuestros centros de llamadas (p. ej., una grabación de la llamada); y
- Preferencias de comunicación.
Además, cuando te comunicas con nosotros a través de diversos canales de comunicación, recopilamos tu información de contacto, como tu nombre, dirección de correo electrónico, dirección física, número de teléfono o número de fax. También puedes proporcionar voluntariamente otros datos relacionados contigo en relación con tus consultas o comentarios. Sin embargo, te recomendamos que no compartas más datos personales de los necesarios, para que podamos brindarte una respuesta adecuada a tus consultas o comentarios.
¿Cómo procesamos los datos personales que recopilamos?
Solo procesamos tus datos personales en la medida en que sea necesario (i) para el cumplimiento de tu acuerdo con nosotros o para tomar las medidas que solicites antes de llegar a un acuerdo con nosotros; o (ii) para cumplir con nuestras obligaciones legales.
Por lo tanto, procesamos datos personales que obtenemos de ti para:
- Gestionar su registro como cliente;
- Crear y administrar tu cuenta en línea;
- Responder tus comentarios o consultas
- Procesar tus órdenes de productos o servicios;
- Comunicarnos contigo;
- Comunicarte con tus IBO (esto incluye proporcionar tu nombre, dirección, número de teléfono o correo electrónico, compras e historial de compras a tu IBO);
- Operar, evaluar y mejorar nuestros servicios y facilitar el uso de nuestros sitios web;
- Realizar actividades de contabilidad, auditoría, facturación y cobros;
- Cumplir con los requisitos legales aplicables, las normas de la industria y nuestras políticas.
- Operar, evaluar y mejorar nuestros servicios; y
- Prevenir y protegernos a nosotros y a otros contra fraudes, transacciones no autorizadas, reclamaciones y otras predisposiciones.
¿Cómo compartimos los datos personales?
Amway no vende, alquila ni intercambia tus datos personales. Amway sí comparte tus datos personales con:
- Entidades dentro del grupo Amway para las que sea razonablemente necesario o deseable para Amway revelar datos personales a fin de permitir que Amway coordine los propósitos mencionados anteriormente con las entidades de este grupo y permitir que Amway use recursos de grupo compartidos a fin de poder proporcionarte servicios de registro y sitios web;
- Otros IBO, a fin de permitir la comunicación con respecto a productos, servicios y pedidos relacionados con el negocio Amway;
- Proveedores de soluciones de infraestructura, plataforma o software como servicio, servicios de desarrollo de software, servicios de mantenimiento de sistemas de información, servicios de administración de registros. Esto permite que Amway proporcione una funcionalidad relevante del sitio web a los clientes y visitantes; y
- Las autoridades gubernamentales u otros terceros para cumplir con nuestras obligaciones legales, así como con las obligaciones legales de nuestras subsidiarias y filiales, si así lo exige la ley o si es razonablemente necesario para proteger los derechos, los intereses legales, la propiedad o la seguridad de otros o de nosotros mismos.
Esta es una parte fundamental del modelo de negocio de Amway y permite que Amway coordine su relación contigo. No se requiere consentimiento para realizar las transferencias mencionadas anteriormente. Amway no recibe ningún tipo de contraprestación por la información personal y aquellos que reciben tu información personal de Amway no deben venderla.
Transferencias de datos
Podemos transferir los datos personales que recopilemos sobre ti a otros afiliados de Amway o a otras entidades de Alticor Inc., casa matriz de Amway. Algunas de esas entidades podrían estar ubicadas en países distintos al país donde se recopilaron los datos originalmente. Las leyes de esos países podrían no brindar el mismo nivel de protección de datos que el ofrecido en el país donde proporcionaste los datos originalmente. Cuando transfiramos tus datos personales a otros países, protegeremos dichos datos tal como se describe en este Aviso de privacidad y de conformidad con las leyes aplicables.
Para obtener más información sobre las ubicaciones de las entidades del grupo Amway, visitahttps://www.amwayglobal.com/how-amway-works/global-business-resources/. Además, algunos de los proveedores de servicios externos que procesan datos personales para nuestras entidades o en nombre de las del grupo Amway, están ubicados en lugares fuera del país donde se recopilaron los datos originalmente. En estos casos, Amway ha implementado medidas para garantizar que sus datos personales estén adecuadamente protegidos cuando lo exija la ley.
¿Cómo protegemos tus datos personales?
Mantenemos sistemas de seguridad técnicos y organizacionales adecuados, diseñados para protegerte contra cualquier destrucción, pérdida, alteración, acceso, divulgación o uso de tus datos personales que se cometa de forma accidental, ilegal o no autorizada.
¿Por cuánto tiempo conservamos datos personales?
Almacenamos los datos personales durante el tiempo que sea necesario para cumplir con los objetivos para los cuales los recopilamos (consulte la sección anterior titulada «Cómo usamos los datos personales que recopilamos»), excepto si la ley dispone lo contrario. Comunícate con nosotros usando los detalles del contacto incluidos más adelante si tienes preguntas con respecto a nuestras prácticas de retención de datos.
Enlaces a otros Sitio Web
El sitio web puede contener enlaces a sitios web mantenidos por terceros, cuya información y prácticas de privacidad son diferentes a las nuestras. No somos responsables de la información o las prácticas de privacidad empleadas por dichos terceros. Te recomendamos que leas las declaraciones de privacidad de todos los sitios web de terceros antes de usar dichos sitios web o enviar cualquier información personal o cualquier otra información en ellos, o a través de ellos.
Actualizaciones al Aviso de privacidad del sitio web
Amway se reserva el derecho de cambiar este Aviso de privacidad del sitio web en cualquier momento. Si modificamos el Aviso de privacidad del sitio web, actualizaremos la fecha de entrada en vigencia y dichos cambios entrarán en vigencia cuando lo publiquemos. Te recomendamos revisar con regularidad el Aviso de privacidad del sitio web.
Tus derechos
Tus derechos según las leyes aplicables pueden incluir el acceso a los datos personales sobre ti que procesamos, el derecho a que dichos datos personales sean corregidos, borrados o cancelados, el derecho a restringir el procesamiento de tus datos personales y el derecho a revocar tu consentimiento en cualquier momento. Esto no afectará la legalidad del procesamiento que haya ocurrido basado en tu consentimiento previo a la retractación. También tienes derecho a oponerte al procesamiento de tus datos personales, en cualquier momento, según los términos de la ley aplicable. Para ejercer estos derechos, debes hacer una solicitud por escrito a nuestro encargado de protección de datos usando nuestra información de contacto que se indica más abajo. Si no te satisface el modo en que manejamos tu solicitud, puedes presentar una queja ante una autoridad de control.
Esta solicitud debe cumplir con la ley aplicable y debe contener y tener adjunto lo siguiente:
- Nombre completo y dirección de correo electrónico en la que recibirás la respuesta a tu solicitud
- Una copia de tu identificación oficial con tu foto (o, si corresponde, una copia de la identificación oficial de tu representante legal con su foto y documentos que demuestren su autoridad).
- Una descripción clara y precisa de los derechos que deseas ejercer.
- Para las solicitudes relacionadas con tu derecho a corregir tus datos personales, las modificaciones que se deben realizar y los documentos que respaldan tu solicitud.
Nuestro encargado de protección de datos procesará y responderá las solicitudes correspondientes en un plazo de 20 (veinte) días hábiles a partir de la recepción. Si la solicitud es válida, se ejecutará dentro de los quince (15) días hábiles a partir de la fecha en que se emitió la respuesta. La respuesta se enviará de forma electrónica a la dirección de correo electrónico especificada en tu carta, lo que incluye, si corresponde, una copia electrónica de los datos personales solicitados.
Amway podrá extender (una vez) los plazos establecidos en el párrafo anterior, siempre que las circunstancias así lo justifiquen.
¿Cómo comunicarte con nosotros?
Si tienes comentarios o consultas acerca del Aviso de privacidad de esta aplicación, si te gustaría actualizar la información que tenemos sobre ti o si deseas ejercer tus derechos, puedes contactarnos escribiéndonos un correo electrónico a customer.service@amway.com o llamando al 800-253-6500. También puedes comunicarte con nuestro encargado de protección de datos en PrivacyOffice@amway.com.
Business Center App Privacy Policy
Last Update: February 11, 2019
Business Center Privacy Notice
This Business Center Privacy Notice (“Notice”) applies to the personal data collection and further processing by Amway Corp., a Virginia entity with its principal place of business at 7575 Fulton Street East, Ada, MI 49355, and its affiliates and subsidiaries (“Amway,” “we,” “us,” “our”) through the Amway Business Center mobile application (“Business Center App”), including while downloading and/or streaming the Business Center App. The Business Center App is an app developed for Amway Business Owners (“ABOs”) and potential ABOs (collectively “you”) to help them progress their professional development and trace the growth of a prospect into an ABO. This Notice explains how we process personal data collected from you via the Business Center App.
Amway respects individuals’ privacy and values the confidence of its associates, customers, vendors and others with whom we do business. Amway strives to collect, use, disclose and otherwise process personal data in a manner consistent with the laws of the countries in which we do business, and we pride ourselves on upholding the highest ethical standards in our business practices.
We evaluate our privacy notices and procedures to implement improvements and refinements from time to time. If we make material changes to this Notice, we will notify you by means of a prominent notice on the Business Center App, by email, or by other communication means prior to the change becoming effective.
When Does This Notice Apply?
We will process personal data that we collect from you or that you provide to us via the Business Center App in accordance with this Notice.
This Notice does not apply to personal data that we collect from you in connection with your use of an Amway website. Please read our website privacy notice to find out more about such data processing. The Notice also does not apply to personal data that we collect from you in connection with the provision of Amway products and services. Please refer to the separate privacy notice(s) issued to you on that occasion.
Personal Data We Collect
We collect and process the following information about you in relation to the Business Center App:
Information you give to us: In order to start using the Business Center App, we ask you to give us your Amway ID and party ID, ABO ID and user ID, your password, your email address, phone number, your country of registration (to the extent you have enabled the location settings on your device), image and product preferences and other profile information to launch the Business Center App. Depending on which functionalities of the Business Center App you choose to use, we ask you to give us your prospect and product pictures uploads, and your avatar name. More generally, you can also choose to give us your personal data when you fill out forms on the Business Center App, register for events through the Business Center App or correspond with us, for instance to report a problem in relation to the Business Center App, or when you choose to submit a “User Contribution”.
You may choose whether or not to provide us with your personal data, but the functionality of the Business Center App will only be available if we have certain personal data about you. If you do not provide us with the required personal data, you cannot access and/or enjoy specific functionalities in the Business Center App.
Information we collect from you when you use the Business Center App: Each time you access the Business Center App we automatically collect information regarding your use of the Business Center App, including your Amway ID and password, your content views, device type and operating system you use to access the Business Center App, information on error messages that occur during your use of the Business Center App and your selection and purchase of Amway products.
How We Use Your Personal Data
We process your personal data in order to:
- perform our obligations under the agreement we have with you. The collection and processing of your personal data is necessary for us to provide you with the functionalities of the Business Center App;
- comply with our legal obligations;
- pursue our legitimate interests including operating, evaluating and improving our business; preventing and protecting us and others against fraud, unauthorized transactions, claims and other liabilities; and ensuring compliance with company policies and industry standards.
Where legally required, we will ask for your consent before collecting and further processing your personal data.
We use your personal data for the following purposes:
- To verify your log-in details and enable you to launch the Business Center App;
- To help you trace your professional development and learning experience;
- To share User Contributions you posted on public areas of websites you access through the Business Center App;
- To offer you all other functionalities of the Business Center App that you requested and to communicate with you to provide you with information about the products, services and features we offer through the Business Center App;
- To notify you about changes to the Business Center App and this Notice;
- To allow us to show you relevant content in the Business Center App;
- To measure or understand the effectiveness of advertising we serve to you, and to deliver relevant advertising to you in the Business Center App;
- To review, analyze and evaluate your use of (or your decision not to use) our products and services in order to develop and improve the quality of our offering and strengthen our relationship with you and our other existing and potential customers;
- To ensure the technical security of the Business Center App;
- To ensure that our data records are accurate and up to date;
- To administer the Business Center App and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To administer our legitimate internal management analysis, audit, forecasts and business planning and transactions;
- To establish, defend or exercise our legal rights;
- To comply with our legal, regulatory and internal governance obligations;
- For quality, training and security purposes;
- For market research, analysis and the development of statistics.
How We Share Your Personal Data
Amway does not sell, rent or trade your personal data. Amway only shares your personal data with:
- Entities within the Amway group for which it is reasonably necessary or desirable to access and process your personal data;
- Other ABOs, to allow communication regarding Amway products, services and orders;
- Third-party service providers, such as providers of Infrastructure- or Platform- or Software-as-a-Service solutions, software development services, information system maintenance services, record management services or marketing services, social media service providers and reward certificate service providers;
- Third parties that require the data in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company; and
- Government authorities or other third parties, if required by law, upon official request, or where reasonably necessary to protect the rights, legal interests, property or safety of others or ourselves.
International Data Transfers
We transfer the personal data we collect about you to entities within the Amway/Alticor group, including Amway’s parent company Alticor Inc., and to third-party service providers and other recipients as mentioned above. Some of these recipients are located in countries other than the country in which the data were originally collected. The laws in those countries may not offer the same level of data protection as the country in which you initially provided the data. When we transfer your personal data outside of the country of original data collection, we will protect that data as described in this Notice and in accordance with applicable law.
How We Protect Your Personal Data
We maintain appropriate technical and organizational security safeguards designed to protect the personal data we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.
How Long We Retain Your Personal Data
We store personal data for as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use Your Personal Data”), usually for the duration of any contractual relationship and for any period thereafter as legally required or permitted by applicable law. This means that, in some cases, we may be required to store your personal data for a period of time following termination of your relationship with us. Please contact us using our contact details provided below, if you have any questions with respect to our data retention practices.
Children
The Business Center App is not intended for or directed at children (within the meaning of applicable law), and we do not knowingly collect personal data from children. If we learn we have collected or received personal data from a child without verification of parental consent, we will delete that data. If you believe we might have data from or about a child, please contact us using the contact details included below.
Your Data Protection Rights
You may have certain rights under applicable data protection legislation and Amway has policies and procedures in place to safeguard and handle your rights. Please contact us using the contact details included below to exercise your rights.
How to Contact Us
If you have any comments or inquiries about this Notice, if you would like to update any information we have about you, or if you would like to exercise your rights, you can contact us at PrivacyOffice@amway.com.
Español
Atmosphere Connect App Privacy Policy
Healthy Home App Privacy Policy
Amway Wellbeing+ App Privacy Policy
Effective Date: 24 July 2024
Amway Wellbeing+ Privacy Notice
This Privacy Notice describes how Amway Corp., 7575 Fulton Street East, Ada, MI 49355 USA (“Amway” or “we” or “us”), use personal information collected or received from users (“Users” or “you”) of this App (“Amway Wellbeing+ App”). It describes how we collect or receive your personal information, the types of personal information we process, how we use, share and protect these data, how long we retain these data, your rights with respect to the processing of your personal information, and how you can contact us about our privacy practices. We act as joint controllers in relation to your personal information.
As an Amway Independent Business Owner (“IBO”), please also read our IBO Privacy Notice accessible here Privacy Notice for Amway Independent Business Owners, which includes information about how we process your personal information as an ABO. If you are a Registered Customer, please also read our Registered Customer Privacy Notice accessible here Privacy Notice Registered Customer which includes information about how we process your personal data as a Registered Customer.
How We Collect and Receive Personal Information from You
Where we ask you to provide us with your personal information, we will indicate whether providing the personal information is a statutory or contractual requirement, or a requirement necessary to enter into and/or facilitating a contract, as well as whether you are obliged to provide the personal information and of the possible consequences of a failure to provide the personal information.
Amway collects and receives personal information from Users in various ways, such as:
App functional information. We collect personal information that you provide to us while using Amway Wellbeing+ App. Each time you use Amway Wellbeing+ App we may automatically collect required information about how you access and use Amway Wellbeing+ App including, for example, login information or completion of a training.
App Analytics. We further collect usage information when you access, view, and use the Amway Wellbeing+ App. Your data is used for anonymous usage statistics, and we will not link any provided information directly to you.
Contacting Us. When you contact us through the various communication channels provided, we collect personal information and other information that you provide. Examples of such personal information include Amway e-mail addresses, telephone numbers or online forms.
The Types of Personal Information We Process
We process the following types of personal information relating to you:
- Customer or IBO registration number and login or access credentials retained on your device (such as Amway ID and password);
- Program based activity information to inform you and, for registered customers, your IBO on your program progress.
- Through App Analytics listed above under the section “How We Collect or Receive Personal Information from You” we collect information regarding your Amway Wellbeing+ App usage, IP-address and operating system;
- Further the Amway Wellbeing+ App records the following information on your device. This information is not shared with Amway:
- Health assessment responses and health scores;
- Habit tracking information: steps taken, food logged, hydration intake, exercise time, mindfulness, activities, mood recorded, supplements logged.
In addition, when you communicate with us through various communications channels, we collect your contact details, such as your name, email address, address, telephone number, and/or fax number. You may also voluntarily provide other personal information in connection with your inquiries or comments. We encourage you, however, to provide no more personal information relating to you than is necessary in order for us to provide an appropriate response to your inquiries or comments.
We may process other personal information in exceptional circumstances only. If we need to process other types of personal information about you, we will make sure that you are informed about the processing of such personal information and that there is a valid legal basis for doing so (e.g., your consent).
How We Use the Personal Information We Collect
We only process your personal information to the extent it is necessary:
(i) For the performance of an agreement (such as among others, the End User Licence Agreement of Amway Wellbeing+ App or the IBO contract;) with us or in order to take steps at your request prior to entering into an agreement with us;
(ii) To comply with our legal obligations, including to:
- Comply with laws which require us to retain records; and
- Comply with any other laws which may be applicable to us.
(iii) For the purpose of our legitimate interests, including to:
- Address your comments or inquiries;
- Communicate with you;
- Operate, evaluate, and improve our products, business, and services, including by:
o Tracking and analyzing your use of our services;
o De-identifying your personal information in order to carry out analysis on information which does not identify you; and
o Improving our services;
- Prevent and protect you, us, and others against fraud, unauthorized transactions, claims, and other liabilities;
- Ensure compliance with company policies and industry standards; and
- Process personal information for internal administrative purposes.
How We Share Personal Information
Amway does not sell, rent, or trade your personal information. We do share your personal information among us as joint controllers and with:
- Related entities operating direct selling businesses around the world under the company name Amway, to whom it is reasonably necessary or desirable for Amway to disclose personal information;
- Providers of infrastructure- or platform- or software-as-a-service solutions, software development services, information system maintenance services, record management services or marketing services;
- Government authorities or other third parties, if required or allowed otherwise by law or reasonably necessary to protect the rights, legal interests, property, or safety of you, others, or ourselves.
- If applicable and depending on the program, program based activity information may be shared with the respective (e.g. running) group or team, and/or with the ABO.
International Data Transfers
We transfer the personal information we collect about you to entities within the Amway organization, as well as to third-party service providers that process personal information on our behalf. Some of these companies and service providers are located in countries other than the country in which the personal information was originally collected. The laws of those countries may not have the same level of data protection as the country in which you initially provided the personal information. When we transfer your personal information to other countries, we will protect that personal information as described in this Privacy Notice and in accordance with applicable law.
How We Protect Personal Information
We maintain appropriate technical and organizational security safeguards designed to, protect the personal information we process against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use.
How Long We Retain Personal Information
We store personal information as long as necessary to fulfil the purposes for which we collect the data (see above under “How We Use the Personal Information We Collect”), except if required or allowed otherwise by law. Please contact us using our contact details provided below if you have any questions with respect to our data retention practices.
Updates to this Privacy Notice
Amway may update this Privacy Notice from time to time. We will notify you of any significant changes to this Privacy Notice on the relevant Amway Websites, in official Amway publications, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.
Your Rights
Subject to the relevant legislative provisions, you have the following data protection rights:
The right to access
You have the right to obtain confirmation as to whether or not your personal information are being processed and, where this is the case, access to the personal information. You also have the right to ask us for a copy of your personal information.
The right to rectification
You have the right to ask us to rectify personal information about you that you think are inaccurate. You also have the right to ask us to complete data you think are incomplete. This right always applies.
The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your data where there’s no compelling reason for us to keep using the data. This is not a general right to erasure; there are exceptions, e.g. if we have a legal obligation to keep your data.
The right to restriction of processing
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
The right to data portability
This right only applies to personal information you have given us. You have the right to ask that we transfer the data you gave us to another organization or give the data to you.
The right to withdraw consent
Where you have provided us with consent to process your personal information, you have the right to withdraw your consent at any time. This will not affect the lawfulness of the processing that has been carried out based on your consent prior to the withdrawal.
The right to object
When we process your personal information for purposes of pursuing our legitimate interests, you have the right to object to such processing at any time. If you object, we will stop the processing unless we have strong and legitimate reasons to continue using your data.
If you would like to learn more about any of these rights, please contact us at Privacy@amway.com.
The right to lodge a complaint
If you have concerns about the way we handle or process your personal information, please contact our Privacy Office (contact details below) who will investigate the matter and report back to you. If you are still not satisfied after our response, depending on the law of the country where you live or work, you may have the right to complain to a data-protection regulator.
How to Contact Us
If you have any inquiries about this Privacy Notice, if you would like to update information we have about you, or if you wish to exercise your data protection rights, you may contact your local affiliate via the contact form [Link to contact form] or our Privacy Office by e-mail Privacy@amway.com.
[A1]Please update with date of publication
Terms & Conditions as of 6th June 2024
Thank you for using the Health and Wellness app (the “App”). This App is powered by Alticor Inc. (“Amway”) and made available by Amway as a service. All content, information, and services provided on and through our App may be used only under the following terms and conditions, as they are amended from time to time (the “Terms”). As used herein, the terms “our,” “we,” and “us” refer to Amway.
YOUR USE OF OUR APP CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE TERMS. PLEASE READ THEM CAREFULLY BEFORE USING THE APP. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, YOU MUST NOT USE OUR APP. IF YOU ARE AN ABO, YOU ARE BOUND BY ADDITIONAL TERMS AND CONDITIONS CONTAINED IN YOUR AMWAY AUTHORIZATION AND CONTRACT AND THE ABO RULES OF CONDUCT.
- APP USE GENERALLY
1.1. Your User License. You are granted a limited, nonexclusive, nontransferable license to access download, install, and use the App and its content for your personal, non-commercial use on mobile devices owned or otherwise controlled by you (“Mobile Device”) strictly in accordance with the App’s documentation and these Terms. If you are under 18 years of age, you may not use the App. Our App contains information that is appropriate for access and use in countries and markets where we make the information available (“Applicable Markets”). We make no representation that any materials contained in the App are appropriate or available for use from territories where their contents are illegal or prohibited. Any references in the App to specific products or services are applicable only to those available in the Applicable Markets, and any product claims and comparisons to other products in the App apply within the Applicable Markets only. Those who use the App are responsible for compliance with local laws, including laws regarding the transmission of technical data exported from Europe, the U.S., or the territory in which they reside. We reserve the right to refuse service in our sole discretion and without notice. You are solely responsible for your use of the App, and you agree to compensate, hold harmless, and defend us from any claims, damages, losses, liabilities, costs, and expenses, including attorneys’ fees, resulting from your use or misuse of the App. Posting or transmitting any unlawful, infringing, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, is strictly prohibited.
1.2. Limitations on Your Use. No material from our App may be copied, reproduced, republished, downloaded, posted, displayed, transmitted, or distributed in any way, without Amway’s prior written permission, except that you may download one copy of the materials on any single computer for your personal, noncommercial home use only, provided that (i) you keep intact all copyright and other proprietary notices, and (ii) you make no modifications to the materials. You may not, without our prior written permission, frame or mirror any material contained in the App on any other server. The unauthorized use of any such material on any other website or computer environment is expressly prohibited. All trademarks, service marks, trade names, and trade dress are proprietary to Amway or its licensors.
1.3. Privacy and Your Personal Information. We collect and use your personal information in accordance with our Privacy Notice.
1.4. Identifiers. It is your responsibility to safeguard the password you use to access our App, and to promptly advise Amway or your ABO if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our App conducted with your identification number and password.
1.5. Intellectual Property Rights
1.5.1. Copyright. The App design, text, content, selection and arrangement of elements, organization, graphics, compilation, magnetic translation, digital conversion, and other matters related to the App are protected under applicable copyright laws, ALL RIGHTS RESERVED. The posting of any such elements in the App does not constitute a waiver of any right in such elements. You do not acquire ownership rights to any such elements viewed through the App. Except as otherwise provided herein, none of these elements may be used, copied, reproduced, downloaded, posted, displayed, transmitted, modified, or distributed in any form or by any means, including, without limitation, electronic, mechanical, photocopying, recording, or otherwise, without Amway’s prior written permission. You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App under these Terms, or any other rights thereto other than to use the App in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. Amway and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
1.5.2. Trademark. Amway, the Amway logo, and all product names, company names, and all other trademarks and logos, unless otherwise noted, are trademarks and/or trade dress of Amway or its affiliates or other companies under common ownership or control or their licensors (the “Marks”). The use or misuse of any Marks or any other materials contained in the App, without the prior written permission of their owner, is expressly prohibited.
1.6. Content and Services. The App may provide you with access to Amway or its Affiliates’ website (the “Website”) and products and services accessible thereon, and certain features, functionality, and content accessible on or through the App may be hosted on the Website (collectively, “Website Content and Services”). Your access to and use of such Website Content and Services are governed by Website’s Terms of Use and Privacy Policy or Privacy Notice, as applicable, which are incorporated herein by this reference. Your access to and use of such Website Content and Services may require you to acknowledge your acceptance of such Terms of Use and Privacy Policy or Privacy Notice, as applicable, and/or to register with the Website, and your failure to do so may restrict you from accessing or using certain of the App’s features and functionality. Any violation of such Terms of Use will also be deemed a violation of these Terms.
1.7. Termination. These Terms are effective until terminated by Amway. Your rights under these Terms will terminate automatically if you fail to comply with any of its terms.
- CONTENT POSTED BY USERS
2.1. Content
2.1.1. You may see or read things that you do not like or agree with in our App. You understand that by using our App, you may be exposed to information, data, text, software, music, sound, photographs, graphics, video, messages, products, services, and other materials (collectively, “Content”) that is offensive, indecent, or objectionable.
2.1.2. Any material, information, or idea you submit to us or the App by any means may be disseminated or used by us without compensation or liability to you for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products. We have no obligation to keep any submissions confidential, return any materials that you submit to us, or compensate you for the use of any such materials under any circumstances. You hereby irrevocably waive any claims based on our use of any materials, ideas, or information that you submit to us.
2.1.3. We reserve the right to monitor some, all, or none of the areas of the App for adherence to these Terms.
2.2. Content License. We do not claim ownership of the Content you upload, place, or post through the App. You are responsible for protecting your rights in such Content and are not entitled to our help in protecting such Content. By uploading, placing, or posting Content through the App, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, and fully sublicensable license, under all intellectual property and other rights, including, without limitation, privacy and publicity, to use, distribute, reproduce, modify, adapt, translate, publicly perform, publicly display, transmit, exploit, create derivative works from the Content (in whole or in part), and incorporate such Content into other works in any format or medium now known or later developed, for any purpose associated with the App. You grant us and our sub-licensees the right to use the name that you submit in connection with such Content, if we choose. You hereby irrevocably waive any claims based on “moral rights” and similar theories, if any. Please note, however, that certain activities (e.g., contests) that involve the submission of Content by you may have terms applicable to your Content that differ from those above. In the event such terms differ with these Terms, such terms will govern and have precedence over these Terms with respect to your Content.
- YOUR CONDUCT
3.1. Your Authorization to Use the App. Your authorization to use the App and contribute to it depends on your compliance with community standards and the conduct guidelines set forth below. If you fail to conduct yourself appropriately, we may revoke your privileges to use all or a portion of the App and/or take other appropriate measures to enforce these community standards and conduct guidelines.
3.2. Conduct Guidelines/Community Standards. The following is a non-inclusive list of behaviors that are not permitted in the App. You agree not to:
3.2.1. upload, post, transmit, or otherwise make available any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy (up to, but not excluding any address, email, phone number, or any other contact information without the written consent of the owner of such information), hateful, or racially, ethnically, or otherwise objectionable;
3.2.2. harm minors in any way;
3.2.3. impersonate any person or entity, including, but not limited to, any of our members, company officials, directors, shareholders, agents, representatives or users, or falsely state or otherwise misrepresent your affiliation with a person or entity;
3.2.4. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content posted, transmitted, or otherwise made available through the App;
3.2.5. upload, post, or otherwise transmit any Content that you do not have a right to upload, post or otherwise transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
3.2.6. upload, post, or otherwise transmit any Content or otherwise engage in any activity that infringes, violates, or interferes with any patent, trademark, trade secret, copyright, rights of privacy or publicity, or other proprietary rights of any party;
3.2.7. upload, post, or otherwise transmit unsolicited commercial email or “spam.” This includes unethical marketing, advertising, “chain letters,” or any other practice that is in any way connected with “spam,” such as (a) sending mass email to recipients who haven’t requested email from you or with a fake return address, (b) promoting a site with inappropriate links, titles, descriptions, or (c) promoting your site by posting multiple submissions in public forums that are identical;
3.2.8. upload, post, or otherwise transmit any material that contains software viruses, Trojan horses, malware or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or intercept messages sent from a computer or communications device;
3.2.9. interfere with or disrupt the App, servers, or networks connected to the App, or disobey any requirements, procedures, policies, or regulations of networks connected to the App;
3.2.10. intentionally or unintentionally violate any applicable local, state, national, or international law, including, but not limited to, regulations promulgated by the U.S. Securities and Exchange Commission, any rules of any national or other securities exchange, including without limitation, the New York Stock Exchange, the American Stock Exchange, or the NASDAQ, and any regulations having the force of law;
3.2.11. “stalk” or otherwise harass another;
3.2.12. promote or provide instructional information about illegal activities, promote physical harm or injury against any group or individual, or promote any act of cruelty to animals. This may include, without limitation, providing instructions on how to assemble bombs, grenades, and other weapons or incendiary devices;
3.2.13. offer for sale or sell any item, good, or service through our App;
3.2.14. use the App as a forwarding service to another website;
3.2.15. allow usage by others in such a way as to violate these Terms or any other Amway website policy;
3.2.16. take any steps to interfere with or in any manner compromise any of our security measures;
3.2.17. use the App for fraudulent purposes;
3.2.18. harvest or collect any information about or regarding other Account holders, including, without limitation, any personal data or information;
3.2.19. sell, lend, lease, trade, rent, barter, sublicense, assign, transfer, or grant rights in any manner to your Account, or password, including, without limitation, on or through the use of any third-party website or service;
3.2.20. copy the App or any portion thereof;
3.2.21. remove any proprietary notices from the App;
3.2.22. cause, permit, or authorize the modification, creation of derivative works, or translation of the App without our express permission;
3.2.23. sell, assign, rent, lease, act as a service bureau, or grant rights in the App including, without limitation, through sublicense, to any other person or entity;
3.2.24. attempt to decompile, reverse engineer, disassemble, modify, or hack the App or to defeat or overcome any encryption and/or digital rights management technology implemented by us with respect to data transmitted, processed, or stored by us or the App;
3.2.25. use the App in any manner not permitted by these Terms, or otherwise exceed the scope of our services that you have signed up for (i.e., by accessing and using the tools that you do not have a right to use).
- WARRANTY DISCLAIMER AND INDEMNIFICATION. OUR APP AND ITS CONTENTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH NO WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO REPRESENTATION OR WARRANTY WHATSOEVER REGARDING THE COMPLETENESS, ACCURACY, CORRECTNESS, INTEGRITY, RELIABILITY, CURRENCY, ADEQUACY, SUITABILITY, FUNCTIONALITY, AVAILABILITY, OR OPERATION OF THIS APP OR THE CONTENT OR SERVICES PROVIDED ON, OR ACCESSIBLE FROM, THIS APP. WE DO NOT WARRANT THAT THE OPERATION OF THIS APP WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THIS APP IS FREE FROM VIRUSES AND OTHER HARMFUL COMPONENTS TO EQUIPMENT OR SOFTWARE.
You agree to indemnify and hold Amway, and its parents, subsidiaries, affiliates, officers, agents, co-branders, partners, licensors, and employees, harmless from any alleged claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your Content, your use of this App, your connection to the App, your violation of these Terms or any other applicable policy, your violation of any rights of another, or breach of any representation or warranty made by you under these Terms, whether you are a registered user or not. You are solely responsible for your actions when using the App, including, but not limited to, costs incurred for Internet access.
- LIMITATION OF LIABILITY. IN NO EVENT WILL WE BE LIABLE, NOR DO WE ASSUME RESPONSIBILITY, FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THIS APP (OR THE CONTENT OR SERVICES PROVIDED ON, OR ACCESSIBLE FROM, THIS APP), OR OTHERWISE, EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
- SATISFACTION GUARANTEE. Amway is a recognized leader in the industry for offering superior value in a high-quality product line. We stand behind the quality of our products and guarantee your satisfaction. If for any reason you try our products and are not completely satisfied, you may return any unsatisfactory products according to the Satisfaction Guarantee in the Applicable Markets for refund of the product price and applicable tax. This satisfaction guarantee does not apply to ABO purchases for stock or inventory.
- CONFIDENTIALITY. For ABOs with a business powered by Amway, your user license includes a revocable right to access and use certain trade secret, confidential, and proprietary business information, which includes, without limitation, Line of Sponsorship (“LOS”) information, i.e., information compiled by Amway that discloses or relates to all or part of the specific arrangement of sponsorship within the Independent Business Ownership Plan, including, without limitation, ABO lists, sponsorship trees, and all ABO contact and business performance information generated therefrom (“Proprietary Information”), which may be made available to you on App. You acknowledge that Amway is the exclusive owner of all Proprietary Information and agree to maintain all Proprietary Information in strictest confidence and to use it only as authorized by Amway. You agree not to compile, organize, access, create lists of, or otherwise use Proprietary Information except as authorized by Amway under the ABO Rules of Conduct and the regulations and procedures outlined in the Business Reference Guide, as amended.
- GENERAL TERMS
8.1. Errors and Corrections. While we use reasonable efforts to include accurate and current information on our App, we do not warrant or represent that the App will be error-free. Data entry errors or other technical problems may sometimes result in inaccurate information being shown. We reserve the right to correct any inaccuracies or typographical errors on our App, including pricing and availability of products and services, and shall have no liability for such errors. We may also make improvements and/or changes to the App’s features, functionality, or content at any time. If you see any information or description you believe to be incorrect, please contact us as described in the “Contact Us” section, below, and we’ll verify it for you.
8.2. Updates. We may from time to time in our sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that we have no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your mobile device settings, when your mobile device is connected to the internet either: (a) the App will automatically download and install all available Updates; or (b) you may receive notice of or be prompted to download and install available Updates. You shall promptly download and install all Updates and acknowledge and agree that the App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to all terms and conditions of these Terms.
8.3. Governing Law and Jurisdiction. These Terms are governed by and construed in accordance with the laws of Michigan, without giving effect to conflict of law principles. Any controversy or dispute arising out of your use of our App shall be submitted, and you irrevocably consent, to the jurisdiction of the courts located in Kent County, Michigan, United States. If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed removed and shall not affect the validity and enforceability of any remaining provisions.
8.4. Limitation of Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE APP MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
8.5. Export Regulation. The App may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the App to, or make the App accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Application available outside the US.
8.6. Changes to These Terms. We reserve the right, in our sole discretion, to change these Terms at any time. Updated versions of the Terms will be made available via the App and are effective immediately. Please check back frequently to see if these Terms have changed. Continued use of the App after any changes to the Terms constitutes your consent to such changes.
8.7. Waiver and Severability. No failure to exercise, and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between these Terms and any applicable purchase or other terms, the terms of these Terms shall govern. If any provision of these Terms is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of these Terms will continue in full force and effect.
8.8. Contact Us. If you have any concerns about the App or these Terms, please send us an e-mail or call us at the below number: We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.
8.9.Health Information. The App may present general health information in various forms, which is provided for educational purposes only. The information may not be applicable to your personal circumstances. Moreover, like any material, the information may become out-of-date over time and may contain typographical errors and inaccuracies. The information is not intended as a tool for self-diagnosis, is not a recommendation of a specific treatment plan or healthcare provider, and is not a substitute for proper medical advice, diagnosis or treatment. Proper treatment of health conditions depends on a number of factors, such as your medical history, diet, lifestyle, and the medication that you currently take. Your doctor or other licensed health care provider is in the best position to take these and other factors into account in assessing and addressing your individual health care needs. Your use of the App is not intended to replace medical consultation with a qualified health or medical professional.
8.10.Disclaimers. Always consult with a physician or other healthcare provider before making changes to your diet, before engaging in any new fitness program, especially if you have a pre-existing medical condition, and before making other major lifestyle changes. Statements made about dietary supplement products have not been evaluated by the Food and Drug Administration. Any such statements are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Privacy Policy
1.3. Privacy and Your Personal Information. We collect and use your personal information in accordance with our privacy policy.
1.4. Identifiers. It is your responsibility to safeguard the password you use to access our App, and to promptly advise Amway or your ABO if you ever suspect that your password has been compromised. We strongly encourage you to change your password regularly to prevent unauthorized access. Because your identification number and password are specific to you, you acknowledge sole responsibility for any and all use of our App conducted with your identification number and password.
1.5. Intellectual Property Rights
1.5.1. Copyright. The App design, text, content, selection and arrangement of elements, organization, graphics, compilation, magnetic translation, digital conversion, and other matters related to the App are protected under applicable copyright laws, ALL RIGHTS RESERVED. The posting of any such elements in the App does not constitute a waiver of any right in such elements. You do not acquire ownership rights to any such elements viewed through the App. Except as otherwise provided herein, none of these elements may be used, copied, reproduced, downloaded, posted, displayed, transmitted, modified, or distributed in any form or by any means, including, without limitation, electronic, mechanical, photocopying, recording, or otherwise, without Amway’s prior written permission. You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App under these Terms, or any other rights thereto other than to use the App in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. Amway and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement.
1.5.2. Trademark. Amway, the Amway logo, and all product names, company names, and all other trademarks and logos, unless otherwise noted, are trademarks and/or trade dress of Amway or its affiliates or other companies under common ownership or control or their licensors (the “Marks”). The use or misuse of any Marks or any other materials contained in the App, without the prior written permission of their owner, is expressly prohibited.
1.6 Content and Services. The App may provide you with access to Amway or its Affiliates’ website (the “Website”) and products and services accessible thereon, and certain features, functionality, and content accessible on or through the App may be hosted on the Website (collectively, “Website Content and Services”). Your access to and use of such Content and Services are governed by Website’s Terms of Use and Privacy Policy which are incorporated herein by this reference. Your access to and use of such Website Content and Services may require you to acknowledge your acceptance of such Terms of Use and Privacy Policy and/or to register with the Website, and your failure to do so may restrict you from accessing or using certain of the App’s features and functionality. Any violation of such Terms of Use will also be deemed a violation of this Agreement.
1.7 Termination. These Terms are effective until terminated by Amway. Your rights under these Terms will terminate automatically if you fail to comply with any of its terms.
